We collect information when you register on our site or , when you log into your account, make a purchase, enter a contest, and / or when you log out. The information collected includes your first and last name, e-mail address, postal address and telephone number. In addition, we automatically receive and record information from your computer and browser, including your IP address, your software and hardware, and the page you request.
2. Use of information
All the information we collect from you can be used to:
- Customize your experience and meet your individual needs
- Provide personalized advertising content
- Improve our site
- Contact you by e-mail
- Administer a contest, promotion, or survey
3. Confidentiality of online commerce
We are the sole owners of the information collected on this site or . Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, other than what is necessary to fulfill a request and / or a transaction, such as for example to ship an order.
4. Disclosure to third parties
We do not sell, trade, or transfer your personally identifiable information to third parties. This does not include trusted third parties who help us operate our website or conduct our business, as long as those parties agree to keep this information confidential. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms and conditions. use, or when required by law.
5. Protection of information
We implement a variety of security measures to keep your personal information secure. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.
We use the email address you provide to send you order information and updates, occasional company news, related product information, etc. If at any time you wish to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email.
When you browse the LA SPINIELLA website, temporary cookies may be saved on your computer.
What is a cookie ?
A "cookie", or tracer, is a text file which allows LA SPINIELLA to identify the device in which it is registered during the period of validity or registration of the cookie.
During your browsing on the Site, LA SPINIELLA may save, in a dedicated space on the hard drive of your device (computer, tablet or smartphone), one or more "cookies" through the internet browser you use and depending on the settings you have selected on it in terms of cookies.
This information is in particular:
The type of Internet browser you are using;
The type of operating system and device you use to access the Service;
The domain name of your Internet service provider;
The internet page you came from;
The country of residence and your language.
The pages and options you visit and access on our Site.
During your first visit to our Site, as soon as LA SPINIELLA considers placing a cookie on your device, an information banner will be displayed at the bottom of the page. By continuing to browse the Site after clicking "OK", you expressly consent to LA SPINIELLA being able to place cookies on your device (cookies related to operations relating to targeted advertising, certain audience measurement cookies, social network cookies generated in particular by their share buttons when they collect personal data). If you continue browsing the site, cookies may be placed on your computer. The banner will remain displayed as long as the person has not continued browsing, that is to say as long as he has not gone to another page of the Site or has not clicked on an element of the Site. . If you do not wish to accept all or part of the cookies, we recommend that you click on the "Find out more" link on the banner, and follow the detailed instructions allowing you to refuse them.
Cookies do not generate or transmit computer viruses that may infect your device, they are only readable and recognizable by their issuer.
You can change the cookie settings at any time. Below you will find information about cookies and the different ways to manage cookie settings on your browser.
The period of validity of consent to the deposit of Cookies is 13 months. At the end of this period, we will seek your consent again.
If you would like to know more about cookies and their use, you can consult the file of the National Commission for Computing and Liberties at the following address: www.cnil.fr , section "Cookies: the tools to control them ".
Cookies on the Site
LA SPINIELLA may use the following types of cookies (banner at the bottom of the page):
Session management cookies
Audience measurement cookies (statistical cookies)
Cookies necessary for certain optional functions
Targeted advertising cookies
Social network cookies generated in particular by their share buttons when they collect personal data
Session management cookies are essential for the proper functioning of the Site. Refusing them may result in a slowdown and / or a malfunction of the Site.
By analyzing the way you use the Site, LA SPINIELLA can offer you better navigation in order to respond appropriately to your expectations and also identify any problems you encounter in order to provide quick solutions. .
You have the option of simply opposing cookies via the procedures detailed in c) below.
LA SPINIELLA may integrate third-party computer applications on its Site allowing you to share Site content with other people. This is particularly the case with the “Share” or “Like” button on Instagram, Facebook. The social network concerned is then likely to identify you and to save cookies on your devices. We invite you to consult their confidentiality policy.
Your choices regarding cookies
LA SPINIELLA informs you that disabling session or functional cookies may have the effect of preventing consultation of the Site. As such, LA SPINIELLA cannot be held responsible for any degraded operation of our services linked to the settings you have chosen.
Each internet browser offers different configuration methods to manage cookies. In general, they are described in the help menu of each browser. If you are using a browser type or version other than those listed below, we invite you to consult the "Help" menu of your browser.
You are using Safari 5.0 (on computer):
Choose Safari> Preferences then click on "Security";
In the "Accept cookies" section, indicate if and when Safari should accept cookies from websites;
For an explanation of the options available to you, click on the help button "? ".
If you have set the systematic blocking of cookies on Safari, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting "Always". When you are done with the relevant page, deactivate cookies again and delete the cookies from the page.
For more information, you can consult the following page: http://support.apple.com/kb/ht1677?viewlocale=fr_FR
You use Safari on iOS (tablets and smartphones):
Open the “Settings” application and choose “Safari”;
In the "Confidentiality" section go to "Accept cookies";
Define your privacy settings.
For more information, you can consult the following page: http://support.apple.com/kb/ht1677?viewlocale=fr_FR
You are using Google Chrome:
Click on “Show advanced settings” and go to the “Confidentiality” paragraph;
Click on "Content settings";
Select "Block cookies and data from third-party sites" to block cookies.
For more information, you can visit the following page: https://support.google.com/chrome/answer/95647?hl=en
You are using Mozilla Firefox:
Click on "Menu" then "Options";
Select the “Privacy” icon;
In the History area, for the option "Conservation rules", select "use custom settings for history";
Check the "Accept cookies" box to enable cookies, or uncheck it to disable them. If you encounter difficulties with cookies, make sure that the option "Accept third-party cookies" is not set to "Never".
Choose the retention period for cookies by choosing between the 3 options (a), (b) or (c) below:
(a) “their expiration”: Each cookie will be deleted on its expiration date, the date set by the site issuing the cookie.
(b) "closing Firefox": the cookies saved on your computer will be deleted when you close the Firefox browser window.
(c) "Ask me every time": a warning will be displayed each time a website wishes to save a cookie, asking you if you accept this saving or not.
Click on OK to close the “Options” window and validate your choices.
For more information, you can visit the following page: https://support.mozilla.org/en/products/firefox/privacy-and-security/cookies
You are using Internet Explorer 8.0 and above:
Go to the “Tools” menu, then select “Internet Option”;
Click on the “Confidentiality” tab;
Select the desired level of confidentiality using the cursor: up to "Block all cookies" to block all cookies, or down to "Accept all cookies" to accept all cookies.
For more information, you can consult the following page: http://windows.microsoft.com/fr-fr/internet-explorer/delete-manage-cookies
You are using Android:
Tap on the key at the top right;
Select "Settings" then "Privacy and security";
Define the privacy settings you want to apply.
For what purposes are your data collected?
Respond to your requests
When you come into contact with LA SPINIELLA via the various Communication Channels mentioned above, the collection of your personal data may have the purpose of:
The provision of access to the Site and access to your dedicated customer area to allow you, in particular, to consult and follow your orders;
The execution of the orders that you have made on the Site (in particular the follow-up and the return of the products as well as the possible complaints);
Sending newsletters and any other documentation (brochures in particular) that you have requested;
Answer your questions ;
Inform you of new, similar jewelry that may be of interest to you;
More generally, compliance with legal, regulatory, accounting and tax obligations of LA SPINIELLA;
Deal with requests and complaints made by you about orders.
Solicit from you during marketing operations
Your data may also be used for commercial purposes:
Management of any subscription and unsubscription to newsletters at your request;
Communication of information relating to LA SPINIELLA and its partners: news, products and services, commercial prospecting and personalized offers.
How and for how long?
Securing your data
As responsible for processing your personal data, LA SPINIELLA implements all the technical and organizational measures necessary to respect the protection of your personal data.
Retention period of your data
We store this information for a period that is proportionate and necessary for the purpose for which we are processing it and in any case for the period necessary to meet a legal or regulatory obligation. The data are kept for a period which does not exceed the period necessary for the following purposes:
Newsletter: your data will be kept as long as your subscription is active. You can end it at any time by unsubscribing at the link that will be provided.
Execution of an order: the data necessary to process your request will be kept for a maximum period of three years from your last order or from our last contact.
Commercial offers: your data will be kept as long as you agree to receive our commercial offers. You can refuse them at any time by unsubscribing in the link that will be indicated.
For which recipients?
LA SPINIELLA and its partners
We would like to inform you that in order to allow the execution of the purposes mentioned in point III above, your data may be processed by technical service providers (IT, hosting, email distribution, maintenance, online payment provider, etc. .), which are located within the European Union.
Third parties not partners
LA SPINIELLA undertakes not to transfer or sell personal data concerning you to non-partner third parties. We do not share any personal data with agencies or companies for marketing or commercial purposes.
If the law, an authority (for example the tax administration or the CNIL) or a judge were to force LA SPINIELLA to communicate personal data concerning you, LA SPINIELLA undertakes, as far as possible, to notify you. (except if LA SPINIELLA is not authorized to do so, in particular taking into account the legal or judicial obligations which may fall to it).
Finally, we may buy or merge or be bought by another company or we may sell some or all of our assets. In such a case, your personal data may be communicated to another company, but this communication will be subject to the privacy protection and cookies policy in force.